One record
Your online consultation goes into the same hospital record as a visit in person. There is no separate file that a ward doctor cannot see.
St Brigid General Hospital · Online consultations
See a doctor without coming in
Ask to be seen, join your consultation by video from home, and read what the clinician wrote afterwards. It goes into the same medical record the hospital uses when you visit in person.
How it works
Three steps, and a person at the hospital in the middle of them. Nothing here is automatic.
-
01You ask
Tell us who you are and what you would like to be seen about. It takes a couple of minutes, and you do not need an account.
-
02We check
A nurse reads it, asks the safety questions, and books you with the right clinician — or tells you if this needs to be seen in person.
-
03You are seen
Join the call from your phone or computer. Your notes, and any prescription, follow the same day.
On our side
A consultation, not a chat window
Your clinician opens the call with your allergies, your history and the triage answers already in front of them. What they write is signed, and once signed it cannot be quietly edited — a correction is added as a new, signed note that says what changed.
- A named clinician, responsible for your consultation
- Safety questions asked before anything is booked
- Notes and prescriptions signed, and yours to read afterwards
- A private room whose address contains none of your details
What happens to what you tell us
Nothing is deleted
Clinical entries are permanent. If something is wrong it is corrected by a new entry explaining the change, so your history stays true.
Who looked is recorded
Every time a member of staff opens your record, that is logged with their name. The hospital can show you who.
Some things still need a room and a pair of hands
A clinician cannot examine you through a screen. If they decide you need to be seen in person they will say so during the call and arrange it. That is a normal outcome, not a wasted appointment.